Account Manager

Account Manager focuses on as a tam, you will help craft and execute strategies to drive our customers’ adoption and use of aws services - including ec2, s3, dynamodb & rds databases, lambda, cloud.

What the role involves

• As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud.
• Provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.

Skills and requirements

• 3+ years of technical engineering experience.
• Experience operating and troubleshooting for one (1) of the following: Compute.
• Bachelor’s Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience.
• Hands-on experience with AWS services and/or other cloud offerings.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• This position will require the ability to travel 10% or more as needed.