BMC Helix Administrator

As a BMC Helix Administrator in Computer Science, the work centres on monitoring system health and performance, proactively identifying and resolving issues to minimize downtime. It would suit someone who can bring it would suit someone who can bring careful technical judgement and practical problem-solving to the role to the role.

Where ownership sits

Collaborate with technical teams and stakeholders to implement best practices and streamline operations. Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability.

Administrative work involved

Monitoring system health and performance, proactively identifying and resolving issues to minimize downtime. Managing system upgrades, patches, and configuration changes in collaboration with cross-functional teams. Analysing system functionalities and stakeholder needs to recommend enhancements and improvements.

What helps in this admin role

It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Administrative skills and experience

• 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
• Strong knowledge of BMC Helix architecture, components, and administration.
• Experience with incident, problem, and change management workflows within BMC Helix.

Practical details

• As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments.
• Work model: Remote.
• Additional detail: Training or development support may be provided.

Job details

• Benefits mentioned: Training